These Terms and Conditions apply to all services offered on this website by Massimo Buscema, referred to as "Pirate Penguin Budapest", "we", and "our" on this page. By booking or participating in an event, you agree to be bound by these terms.
Pirate Penguin Budapest offers interactive hidden role games with puzzle solving elements in Budapest. The exact content of each event may vary and is described on the respective booking page.
Bookings are binding upon confirmation. Payment must be made in advance via the provided methods. Prices include all applicable taxes.
Participants can cancel up to 48 hours before the event start time to receive a full refund. To cancel, please send an email to captain@piratepenguinbudapest.com in which you clearly state your intent to cancel. Cancellations made after this deadline or no-shows are non-refundable.
To the fullest extent permitted by applicable law, Pirate Penguin Budapest and its owner shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to personal injury, property damage, loss of profits, or data, arising out of or in connection with your participation in our activities or use of our services.
Participants voluntarily assume all risks associated with the use of our facilities and participation in our events. You agree that your participation is at your own risk.
To protect the health of other participants, smoking is not permitted during the event unless done at a considerate distance from the group. Additionally, to prevent allergy-related incidents, pets are not allowed at the event, except for registered service animals as required by law.
Participants are expected to behave respectfully. The organizer reserves the right to exclude individuals who disrupt the experience or violate these terms.
We process personal data only to the extent necessary for booking and communication. For more information, please see our Privacy Policy.
The governing law is the Hungarian law.
We reserve the right to modify these terms of service at any time.
Pirate Penguin Budapest is operated by:
Massimo Buscema
Sziv Utca 50, 1063 Budapest
captain@piratepenguinbudapest.com